Make a Claim



Claims can be a pain to file. But since we've changed everything else to be cruisy as, why not this? If something goes wrong, it's as easy as 1, 2, 3.

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    Step 1.

    Your safety comes first! Make sure everyone involved is safe, and that you've moved away from the road. Call '000' if you need to.

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    Step 2.

    Grab the important details: names, addresses, phone numbers, licence details, the number plates of everyone involved, and contact details of any witnesses.

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    Step 3.

    Give us a ring on 1300 230 601. If you need any help, or need your car towed as a result of an event we cover, we'll organise a tow for you to our nearest authorised spot.

Done all of the above?
You're ready to lodge your claim.

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    Call us, maybe?

    We're waiting patiently by the phone for you to call us on 1300 230 601. Seriously though, anytime - we're here for you 24/7.

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    Submit online

    You can log into your Online Self Service Account at any time to lodge a claim. We'll shoot you an email once we receive it, and you'll e-hear from us in a jiffy.

Get covered today

All online and only takes a couple of minutes. Get an instant quote now and see if Poncho is right for you.

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